# Motorola Solutions Public-safety technology vendor; **Motorola Solutions, Inc.** (Chicago, IL — 500 West Monroe Street, USA 60661; Federal Tax ID 36-1115800), publicly traded on NYSE under ticker **MSI**. LRPD's largest single technology counterparty in the [[sources/city-of-little-rock/CLR-2026-778/_overview|CLR-2026-778]] production by total dollar value when the cloud-storage and Watchguard kits and CommandCentral suite are combined (~$1.2M+ over multi-year terms). The corpus documents an LRPD–Motorola relationship dating to 2006. ## Van Buren WatchGuard / Motorola system Van Buren's 2020 file authorized a `$317,571.50` WatchGuard 4RE/V300 package through four annual installments. July 2026 asset reports show later Motorola-branded V300 and M500 records, while Policy 2.34 and VideoManager EL screenshots document [[Record After the Fact (RAF)]] and selected `Online Video` retention rules. Those online rules run from seven days through three years, but the broader MVR policy requires at least ten years and the separate `Offline archive` rules were not produced ([[Van Buren WatchGuard Ordinance Quote and Camera Proposal]]; [[Van Buren WatchGuard Equipment Inventories]]; [[Van Buren WatchGuard Retention Configuration]]; [[T045 - Van Buren Ten-Year MVR Policy vs Shorter VideoManager Retention Rules]]). ## Corporate identity | Fact | Value | Source | |---|---|---| | Legal name | Motorola Solutions, Inc. | (Tier-1 corpus, [[sources/city-of-little-rock/CLR-2026-778/_overview|CLR-2026-778]], Resolution 16,787, Resolution 22,331, Quote 2064723, Quote 3169422) | | Headquarters | 500 West Monroe Street, Chicago IL 60661, USA | (Tier-1 corpus, Motorola Solutions quote footers, throughout) | | Federal Tax ID | 36-1115800 | (Tier-1 corpus, Motorola invoices and quote footers) | | Stock exchange | NYSE | (commonly known; not Tier-1-sourced in corpus) | | Ticker | MSI | (commonly known) | | LRPD relationship start | 2006 | (Tier-1 corpus, Ord. 22,331 WHEREAS clause: "since 2006, the City has had a contractual relationship with Motorola Solutions, Inc.") | ## Product lines documented in the LRPD corpus The [[sources/city-of-little-rock/CLR-2026-778/_overview|CLR-2026-778]] production documents **three distinct Motorola product clusters** at LRPD, plus a subsidiary (Callyo). The total Motorola footprint at LRPD is substantially larger than what the initial overview alone surfaces: ### 1. Watchguard M500 in-car video (mobile video recorders / MVRs) | Fact | Value | |---|---| | Authorization | Resolution to authorize (final figure as drafted in the Watchguard M500 Vehicle Kit Purchase Resolution FINAL.docx; resolution number unassigned in the draft) | | Procurement vehicle | **Sourcewell Contract No. 101223-MOT** (cooperative purchasing); pursuant to Res. 16,603 (Feb 18, 2025) as amended | | Final scope | **36 M500 Mobile Video Recorder Vehicle Kits** (the Board Communication draft increased from an initial 16-kit ask to 20, then to 36) | | Final amount | **$233,992.80** (incl. applicable taxes/fees) | | Funding sources | State Asset Forfeiture Funding Account No. 110520-60200 ($103,996.80) + Special Project Account No. S52C520 — LRPD Fencing Project surplus ($129,996.00) | | Quote | Motorola Solutions Quote No. 3169422 dated 2025-06-16 (covers 20-kit configuration at $129,996; the Board action escalated to 36 kits) | | LRPD contact | Ayeisha Lee, [email protected], 501-371-4627 | The contractual scope of the **escalated 36-kit / $233,992.80 deal** is materially larger than the 20-kit / $129,996 figure that appears on the original quote. The Board Communication draft and the Watchguard Resolution draft together confirm the larger scope. ### 2. CommandCentral / iCloud Video Storage (the sole-source ordinance) The **2023-11-07 Ordinance No. 22,331** authorizes a sole-source contract with Motorola for cloud video storage for BWCs and MVRs: | Fact | Value | |---|---| | Authorization | **Ordinance No. 22,331** (passed 2023-11-07, **with emergency clause**) | | Total contract value | **$850,520.00** (term September 2023 through December 31, 2025) | | Procurement vehicle | NASPO OK-MA-145-010 / AR Outline Agreement #4600050074 (cooperative); BUT also authorized as sole source under the ordinance | | Funding source | Salary Savings Fund, Account No. 105201-613 | | Quote | Motorola Solutions Quote No. 2064723 dated 2023-10-10 | The associated **2025 invoice (Transaction Number 1187138740, dated 2025-01-01) for Year 3 of the contract bills $390,715.00** under Contract #1975, P.O. Number 1758-0001 (P.O. date 2023-11-17). Annual payment schedule from the quote: - Year 1 (September 2023): $104,400.00 - Year 2 (January 2024): $355,405.00 - Year 3 (January 2025): $390,715.00 The CommandCentral product breakdown from Quote 2064723 includes: - CommandCentral Evidence Plus (3-year licensing, 1 unit) - Digital Evidence Delivery Services - Field Response Application (3-year) - Records Management (3-year) - Optimized Digital Evidence (3-year) - Community Interaction Tool (3-year) - CommandCentral Storage 1000 GB (3-year) - Learner LXP Subscription (5 users, 3-year) - **VideoManager EL Cloud, Unlimited Shared, 3-year, 300 devices** ($1,622/device/year × 300 = $486,600) - **VideoManager EL Cloud, Unlimited Shared, 3-year, 150 devices** ($243,300) - **VideoManager EL Cloud, Unlimited Assigned, 2-year, 107 devices** ($70,620) - Mobile Video Premier Support Service (annual) - On-Site Deployment, Training, Configuration, Project Management - Mobile Video Deployment Services **Total devices under cloud-video-management subscription: ~557** (300 + 150 + 107). This is substantially larger than the in-car-only footprint and includes body-worn cameras. ### 3. Callyo (undercover-communications subsidiary) [[Callyo]] is a Motorola subsidiary — the 2025-08-15 Callyo Proposal R21508 is signed by **Callyo 2009 Corp.**, identified on its invoice as "a Motorola Solutions Company." See the [[Callyo]] org page for product details ($4,920/yr Callyo Plus for 5 LRPD Vice Squad users). Callyo is documented separately because it carries its own product line and contracting entity, but it ultimately rolls up to Motorola Solutions. ## The emergency-clause sole source — Ord. 22,331 Ordinance 22,331's sole-source structure is documented in its own text: > "WHEREAS, since 2006, the City has had a contractual relationship with Motorola Solutions, Inc.; and, WHEREAS, the Little Rock Police Department ('LRPD') has operated In-Car Video Systems for an extended period of time; and, WHEREAS, LRPD has utilized Body Worn Cameras since 2020, and initially the captured video was stored on local City servers; and, WHEREAS, as the In-Car and Body Worn Camera data storage requirements increased and new versions of management software evolved, LRPD, in conjunction with Motorola Solutions, Inc., transitioned to cloud storage of all captured video; and, WHEREAS, Cloud storage proved to be very beneficial and Motorola initially absorbed the cost… NOW, THEREFORE… Section 1. The Board of Directors finds that competitive bidding should be dispensed with regarding a contract with Motorola Solutions, Inc., as the sole source provider for the purchase of Cloud Video Storage for Motorola Body Worn Cameras and Mobile Video Vehicle Recorders." (Tier-1 corpus, Ord. 22,331) > "Section 6. Emergency Clause. The utilization Cloud Video Storage for the Motorola Body Worn Cameras and Mobile Video Vehicle Recorders utilized by the Little Rock Police Department is essential to the public health, safety and welfare; an emergency is, therefore, declared to exist and this ordinance shall be in full force and effect from and after the date of its passage." (Tier-1 corpus, same) The emergency clause is the procedural device that lets the ordinance take effect immediately upon passage, bypassing the usual 30-day waiting period. ## Roles in this corpus - **The vendor of LRPD's in-car video (Watchguard M500), evidence cloud (iCloud storage / VideoManager EL Cloud), and broader CommandCentral records/case-management suite.** - **The vendor on ASP's 2024 4RE order and all five produced 2025 fleet-camera/cloud orders.** ASP's review memo describes the procurement as replacing an end-of-life server-based in-car-camera system with a cloud system; the produced 2025 orders cover 550 generically described camera-and-modem systems and one Year-1 VideoManager Evidence Library cloud subscription. - **A sole-source vendor under Ord. 22,331** for cloud video storage (BWC and MVR). - **The vendor whose product class makes LRPD's body-worn-camera program operational.** Without VideoManager EL Cloud, LRPD's local servers cannot retain the volume of BWC video the program produces (per Ord. 22,331's WHEREAS clauses). ## People - **[[Latreasa Mullins-Sanders]]** — LRPD Administrative Services Finance Manager (named on POs and quotes); routed both the iCloud sole source and the Watchguard procurement. - **[[Ayeisha Lee]]** ([email protected], 501-371-4627) — LRPD contact on the Watchguard M500 Quote 3169422. - **[[Courtney Bewley]]** — Lt., Technology & Equipment Unit; authored the June 24, 2025 internal memo recommending the Watchguard M500 expansion. - **[[Natalie Ball]]** — Lt., Acting Headquarters Division Commander; forwarded the M500 request up the chain in June 2025. - **[[Jonathan Prater]]** — Major (later Major), Headquarters Division Commander; received the M500 request before forwarding to the City Manager's office. - **[[Kasha Gansky]]** — CPA, Deputy Director of Finance for the City of Little Rock; routed the 2023 budget amendment that funded the iCloud sole source. - **Major [[Ty Tyrrell]]** — Headquarters Division Commander (predecessor to Prater); shipping contact on the iCloud Quote 2064723. - **Matthew Warren** — Motorola Solutions quote creator (Quote 2064723). - **Demeri Pajic** — Motorola Solutions quote rep (Quote 3169422). - **[[Madeline Powell]]** — WatchGuard contact on ASP's two produced 2023 purchase orders. - **[[Madeline Hodson]]** — Motorola contact on ASP's four 2025 equipment orders and cloud-services order. ## In PDFOI-2026-1874 (LRPD Flock emails) The Little Rock PD PDFOI-2026-1874 production documents two further Motorola product threads. First, Motorola marketed the **M500E In-Car Video System** to LRPD as an integrated, competing ALPR ecosystem: the pitch couples AI-powered analytics including automated license plate recognition (ALPR) with **CommandCentral DEMS** evidence integration and the **SVX body camera**, offered under a promotion of $1,000 off per unit plus 20% off, valid 4/6/26–9/18/26 (Tier-1, [[Vendor Marketing Saturation and Competitor ALPR Pitches]]; Emails 36-63.pdf pp. 971-972). The vendor framing was: "The M500E delivers mission-critical reliability through AI-powered analytics, including automated license plate recognition (ALPR), and seamless integration with CommandCentral DEMS, as well as our body camera solutions, which includes the SVX" (Emails 36-63.pdf p. 971). Second, Motorola's **PremierOne CAD** is the destination endpoint for SoundThinking ShotSpotter alerts: the ShotSpotter NAPI integration sends gunshot-detection incidents to LRPD's PremierOne CAD endpoint, and the correspondence records that incidents failed to reach the endpoint during April–May 2024 (Tier-1, [[SoundThinking ShotSpotter and CaseBuilder Correspondence]]; Emails 36-63.pdf pp. 254-255). ## Notes - See [[Callyo]] for Motorola's undercover-communications subsidiary documented separately in this production. - The iCloud and CommandCentral product lines are **substantially broader than just video storage** — the Quote 2064723 breakdown shows Motorola also providing Records Management, Field Response (CAD-adjacent), Community Interaction Tool, and the CommandCentral Evidence Plus suite to LRPD. The initial overview's framing of Motorola as "in-car video + evidence cloud" understates the relationship. - The 36-kit / $233,992.80 M500 expansion (vs the initial 20-kit / $129,996 quote) is a documentary discrepancy: the public-facing quote shows $129,996, but the Board Communication and Resolution show $233,992.80. The escalation appears to have been processed entirely between the quote and the BOD action. - Resolution 16,603 (Feb 18, 2025) is referenced multiple times in the corpus as the prior authorization for the Sourcewell vehicle Motorola, Utility, and others use — but Resolution 16,603 itself is not in this production. A successor FOIA could clarify Res. 16,603's scope. - See [[Asset-Forfeiture Funding for Surveillance Procurement]] for the funding-source thread linking the M500 expansion (State Asset Forfeiture 110520-60200) to other forfeiture-funded LRPD buys. ## Arkansas State Police — 4RE baseline and cloud replacement The July 31, 2026 fiscal release resolves the basic vendor-and-lifecycle question raised by [[Ryan Roach]]'s June disclosure. ASP's older stack used WatchGuard 4RE Gen 2 DVRs and VideoManager EL licensing. The two expressly quantified older orders each list fifty 4RE systems; a third 2023 order is lump-sum and therefore is not included in that count. The printed vendor changes from `"WATCHGUARD VIDEO INC"` to Motorola in March 2024 while vendor number `100117086`, outline agreement `4600050074`, and the 4RE architecture remain continuous ([[ASP WatchGuard and Motorola 4RE Purchase Orders 2023-2024]], `4502186562.pdf`, pp. 1-3; `4502204877.pdf`, pp. 1-3). ASP's May 7, 2025 solicitation-review memo supplies the agency's own transition rationale: > `"This procurement is to replace the existing in car camera system for the ASP Fleet. Current system is end of life (EOL) and server based. The new system is cloud based."` ([[ASP Cloud Fleet Camera Replacement Review Memo]], `SolicitationforReviewMemo_20260730203043.169_X 4600056398.pdf`, p. 1) The memo describes a `$4,231,414` project for 700 systems—550 initial and 150 replacements—550 modems, and cloud-storage/install/implementation services. Four later purchase orders under outline agreement `4600056398` total exactly 550 `"In-Car Camera Systems + Modems"` and `$2,556,279.19` including tax. A fifth order buys Year-1 VideoManager Evidence Library cloud services for `$708,739.02` including tax. The produced 2025 orders therefore total `$3,265,018.21` including tax, but they are not a complete-contract total: the package lacks the separately executed contract, quote, installation/implementation breakdown, invoice/payment/acceptance records, and an order for the 150 replacements ([[ASP 550-System In-Car Camera Purchase Orders 2025]]; [[ASP VideoManager Evidence Library Cloud Purchase Order]]). The records answer some of the earlier comparison questions and leave others open: - The 2023-2024 orders use outline agreement `4600050074`; the 2025 replacement orders use `4600056398`. The produced files do not identify Sourcewell contract `101223-MOT`. - The 2025 orders do not name M500, M500E, or another hardware model, so LRPD kit pricing is not an apples-to-apples comparator. - Motorola is the printed vendor on the 2024 and 2025 orders; no John Wright Associates reseller role appears in this package. - The named cloud product is VideoManager Evidence Library. No CommandCentral suite scope, retention term, storage capacity, user/device limit, data-residency term, or sharing configuration appears on the produced cloud order. The July 31 transmittal described the nine attachments as `"Purchase Orders and Contracts"`, although the package contains eight purchase orders and one review memo; because ASP also said it was still working on the request, [[T043 - ASP Fiscal Transmittal Contracts Label vs Purchase-Order-Only Package|T043]] remains open. [[T044 - ASP Purchase-Order Dates vs Later Fiscal Signatures|T044]] brackets two unexplained later handwritten fiscal dates. The complete cross-agency analysis is [[ASP In-Car Camera Transition from 4RE Servers to VideoManager Cloud]]. ## Benton County Sheriff's Office — on-premises WatchGuard storage BCSO's 2026-07-22 response identifies its in-car and body-worn cameras as “Watchguard (now Motorola)” and says they are not connected to cloud services, instead transferring locally over Wi-Fi to on-premises storage ([[Benton County SO Camera Locations and System Status]], Gmail message `19f8a34219dd9e6f`). On August 3 the custodian reported `"47 m500’s 73 4re’s and 164 v300 or v700 that show active"` and said Motorola contracts are held by the County Judge (Gmail message `19fc92818daf13aa`). This is a materially different storage posture from LRPD's CommandCentral/VideoManager EL cloud subscription, but the response still lacks a native inventory, V300/V700 split, contract, retention schedule, server inventory, and migration history. ## Faulkner County Sheriff's Office — V300 as-a-service on CommandCentral cloud Faulkner County contract `K-22-077` (quote `WMW-0183-07`, 03-16-22; clerk-filed 2022-06-07) purchases **100 WatchGuard V300 body-worn cameras as a five-year "Video-as-a-Service"** at $2,940 per unit, expressly including "CommandCentral Evidence, the cloud-based evidence management system with unlimited device storage and unlimited cloud sharing," a third-year hardware refresh, six Transfer Station II docks, and managed installation ([[FCSO WatchGuard Motorola Contract K-22-077]]). Quote total $335,835.13; principal invoice `8281464983-1` paid at $320,827.50 (CK#193958, 6-21-2023), funded through CARES Act Fund 1005 with a $176,000 federal BWC-grant reimbursement ([[FCSO CARES Act Ordinances and Reimbursement Court Order]]). FCSO is therefore the corpus's second documented CommandCentral cloud tenant after LRPD — and the cloud posture contrasts with Benton County's on-premises WatchGuard storage above. Regional sales manager on the quote: Matthew Warren (Arkansas and Louisiana). ## Jacksonville Motorola/Vigilant VehicleManager Jacksonville's one-page VehicleManager system report lists ten mobile systems and three standalone systems with 37 camera-channel lines. A separate device screenshot shows six mobile companion rows and two L6Q rows, and a storage screen sets detections and hits to delete after 30 days ([[Jacksonville VehicleManager System and Data-Sharing Reports]]). The produced Motorola Online Terms Acknowledgement was signed by Jacksonville on 2023-03-09 and incorporates an MCA, Mobile Video Addendum, and separate ordering documents. Those ordering documents, pricing, quantities, and acceptance records were not included; the produced Motorola signature fields are blank ([[Jacksonville Flock Wing Order and Motorola-Vigilant Acknowledgements]], `Motorola agreement.pdf`, p. 1). The supplemental release adds the missing purchase and renewal layer. A 2023 packet orders four Vigilant L6Q systems for $53,167.73; a later PO says Jacksonville was `"ADDING (5) LICENSE"` for M500 LPR integration; and a 2026 renewal lists five M500 ALPR subscriptions plus two VideoManager EL Cloud subscriptions for $4,020 ([[Jacksonville Motorola Vigilant Procurement and Renewals]]). ## Van Buren budgetary V700 and CCDEMS path Van Buren's July 2026 correspondence states a current fleet of 20 4RE, seven M500, and 57 V300 units. Motorola's budgetary quote `3723867` proposes 57 V700s, twenty additional M500s, and CCDEMS Plus cloud services for `$569,573.32` including estimated tax. Quote `3723851` separately proposes Redactive software and two docks for `$12,844.87`, while excluding the required server ([[Van Buren Motorola Video Refresh and Redaction Quotes]]). The package contains no executed order, payment, acceptance, or completed migration. Product and AI-assisted-redaction descriptions are therefore offered capabilities, not a finding that Van Buren enabled them. ## Marion body and in-car inventory Marion's municipal inventory tables list 24 V300 body-camera rows, six M500 in-car-system rows, and seven V700 body-camera rows. Twenty-two V300 rows and all seven V700 rows are marked active; two V300 rows are inactive, while the M500 status fields are blank (`Inventory - Body Cam - Drones - Flock FOI.pdf`, pp. 1-8; [[Marion Body In-Car Camera Inventory and Drone Quote]]). Blank status fields are not treated as active or inactive.