# SoundThinking Gunshot-detection surveillance vendor headquartered in **Fremont, California**, doing business as SoundThinking, Inc. (the company rebranded from **ShotSpotter, Inc.** in 2023). LRPD has been a ShotSpotter customer since the original August 10, 2018 contract; the corpus documents three resolution-level extensions plus the April 1, 2025 Ordinance 22,602 that added the **CaseBuilder** investigation-management module. The CaseBuilder addition meaningfully extends SoundThinking's role at LRPD from a single-purpose acoustic-gunshot-detection sensor network into a broader **SafetySmart Platform** investigative-case-management vendor. ## Corporate identity | Fact | Value | Source | |---|---|---| | Company name (current) | SoundThinking, Inc. | (Tier-1 corpus, [[CLR-2026-778]], "2025.05.19 First Amendment to the ShotSpotter Agreement with SoundThinking Inc. - FULLY EXECUTED.txt") | | Former name | ShotSpotter, Inc. d/b/a SST, Inc. (used through 2023 rebrand) | (Tier-1 corpus, [[CLR-2026-778]], Resolution 16,202, January 9, 2024 — names "ShotSpotter, Inc., d/b/a SST, Inc.") | | HQ | 39300 Civic Center Drive, Ste. 300, Fremont CA 94538, USA | (Tier-1 corpus, [[CLR-2026-778]], First Amendment, PO 2132403 vendor-info section) | | CEO | Ralph Clark (President and CEO) | (Tier-3 web research 2024-02-05, [SoundThinking corporate self-presentation](../../sources/city-of-little-rock/CLR-2026-778/__index__.md) — corporate webpage included in the FOIA production; treat as Tier-3 reseller marketing) | | Stock exchange | NASDAQ Global Select Market (post-rebrand) | (Tier-3, [SoundThinking corporate website](https://www.soundthinking.com), accessed 2024-02-05; archived inside [[CLR-2026-778]] as a printed FOIA-internal reference) | | Ticker | SSTI | (Tier-3) | ## Product line (per the LRPD corpus) - **ShotSpotter** — acoustic gunshot-detection sensor network over a ~2-square-mile coverage area in Little Rock, operational since 2018-08-10. - **CaseBuilder** — investigation-management software added 2025-04-01 via Ordinance 22,602. NIEM-format data export on termination. 1TB CJIS-compliant cloud storage (overage billed by 1TB tier). P1-P5 incident-severity support matrix; 8am-5pm Pacific business hours. The broader SoundThinking **SafetySmart Platform** (per the company's corporate self-presentation) also includes **CrimeTracer** (1B+ records search, formerly COPLINK), **ResourceRouter** (patrol planning), and SoundThinking branded variants of related products. Only ShotSpotter and CaseBuilder are documented at LRPD in the corpus. ## LRPD ShotSpotter procurement chain The corpus documents a full resolution chain back to the original 2018 contract: | Date | Authorization | Coverage | Amount | |---|---|---|---| | 2018-08-10 | Original Agreement | 2 sq mi (initial) | (not in CLR-2026-778) | | (date n/a) | Res. 14,800 | Extension | (not in this production) | | 2021-02-23 | Res. 15,392 | 2-year extension (12/19/2020 – 12/18/2022) + API subscription cotermination | (not in this production) | | 2022-12-20 | Res. 15,844 | One additional year (12/19/2022 – 12/18/2023) — Year 3 of three-year contract | $149,500 | | 2024-01-09 | Res. 16,202 | One additional year (12/19/2023 – 12/18/2024) | $149,500 | | 2025-04-01 | **Ord. 22,602** | One-year renewal (12/19/2024 – 12/18/2025) **+ CaseBuilder addition** | **$188,000** ($149,500 ShotSpotter + $38,500 CaseBuilder) | | 2025-05-19 | **First Amendment to the ShotSpotter Agreement** | (executes Ord. 22,602) | (same, $188,000) | (There may be additional intermediate resolutions; the 2018-2020 stretch is referenced but the original contract is not in this production.) ## Funding pattern: ShotSpotter is ARPA-funded Resolution 16,202 (January 9, 2024) makes the funding source explicit: > "Funds for this expenditure are available from the Federal American Rescue Funds Account No. 270529-G0601 AR52A." (Tier-1 corpus, Resolution 16,202, §2) This is the same **American Rescue Plan Act (ARPA)** funding mechanism Conway used to fund its Flock LPR deployment (see [[2024-12 Maddox Rogers Bid-Waiver Signoff (Flock Cameras Thread)]] — Maddox's reference to Little Rock funding "their cameras… from their 2021 American Rescue Plan Act"). ARPA is a recurring funding pathway across Arkansas police-surveillance-tech deployments. ## Verbatim citations > "WHEREAS, the Little Rock Police Department entered into an initial contract with ShotSpotter, Inc., d/b/a SST, Inc., ('ShotSpotter') dated August 10, 2018" (Tier-1 corpus, Resolution 16,202, WHEREAS clause) > "WHEREAS, ShotSpotter operates on the principle of multilateration, based upon the precise time the sound of gunfire arrives at each sensor utilizing audio sensors installed on top of buildings or on poles in the designated service area" (Tier-1 corpus, same) > "multiple sensors pick up on the gun shot's sound and transmits data to the SST cloud-based server, where the company's proprietary software analyzes the data to classify the incident and determine the exact location, transmits the data to the SST 'Incident Review Center' within seconds an SST professional reviewer analyzes data and recordings to confirm gunfire before the alert of shots fired, map location and audio data of the shooting is sent directly to the City's Police Dispatch Workstations and Patrol Officers in-vehicle computers and smartphones" (Tier-1 corpus, same) > "WHEREAS, on April 4, 2025, the City Board of Directors adopted Little Rock, Ark., Ordinance No. 22,602 (April 1, 2025) authorizing the City Manager to enter into a contract with SoundThinking, Inc. in an amount not to exceed One Hundred Eighty-Eight Dollars ($188,000.00), which includes the addition of CaseBuilder™ Software in an amount not to exceed Thirty-Eight Thousand Five Hundred Dollars ($38,500.00), and the renewal for an additional one (1)-year contract term (December 19, 2024, through and including December 18, 2025) ShotSpotter for coverage of two square miles" (Tier-1 corpus, 2025-05-19 First Amendment) > "SoundThinking will host the CaseBuilder System, and provide up to 1TB of Data storage as part of the subscription fee. The CaseBuilder Customer Data will be stored in a Federal Bureau of Investigation Criminal Justice Information Services (CJIS) compliant cloud storage environment." (Tier-1 corpus, same, Exhibit B Article 2.D) > "Upon termination of the Agreement for any reason, SoundThinking will, within five (5) business days of such termination, provide Customer with a final extract of the CaseBuilder Customer Data in the National Incident Exchange Model (NIEM) format." (Tier-1 corpus, same, Exhibit B Article 3.B) ## Roles in this corpus - **The gunshot-detection vendor for the City of Little Rock since August 2018.** Coverage: 2 square miles. - **An investigation-case-management vendor as of April 2025** via the CaseBuilder addition (Ord. 22,602). - **ARPA-funded** — Federal American Rescue Funds Account No. 270529-G0601 AR52A funded the 2023 extension under Res. 16,202. - **A NIEM-format-compliant evidence retainer** — the CaseBuilder data is exportable in National Incident Exchange Model format on termination. ## People - [[Latreasa Mullins-Sanders]] — LRPD buyer (named on the PO). - **Scott Beisner** — SoundThinking sales contact (named on the PO). (Proportionate; no per-person page.) - **Ralph Clark** — SoundThinking President and CEO (Tier-3 corporate self-presentation; no per-person page). ## Notes - The 2023 ShotSpotter → SoundThinking corporate rebrand is well-documented in industry trade press and on the company's website (Tier-3 sources). The LRPD documents straddle the rebrand: contracts before mid-2023 use "ShotSpotter, Inc., d/b/a SST, Inc."; contracts from mid-2023 onward use "SoundThinking, Inc." The two are the same company. - The "SoundThinking formerly Shotspotter Article.pdf" file inside the [[CLR-2026-778]] production is a printout of the company's corporate website (the Black History Month 2024 banner is visible in the extracted text), apparently saved by LRPD as part of its internal due-diligence or briefing record. It is in the corpus as a produced document but is Tier-3 corporate self-presentation, not a Tier-1 city record. - Resolution 16,202 contains a typographic anomaly: it references "Resolution No. 15,844 (December 20, 2023)" — but the resolution authorizes coverage starting 12/19/2022, so the date should read "December 20, 2022." This is a documentary error, not a substantive contradiction. - Ordinance 22,602 — not in the production as a standalone file, but referenced extensively by both Resolution 16,202 and the 2025-05-19 First Amendment. - See [[2025-04 Little Rock Renews ShotSpotter and Adds CaseBuilder (Ordinance 22602)]] for the event-page summary.