# Onboarding, Calendar, and Sales-Intro Ephemera A batch of ~30+ file variants covering **early-engagement-phase administrative traffic**: pre-contract sales-intro reminders, onboarding-meeting calendar invites, admin-training scheduling, customer-meeting calendars, webinar invitations, and the sales-team handoff emails. Individually low-yield (mostly calendar metadata + boilerplate confirmations), the batch documents the **operational support apparatus around the procurement and deployment** and is anchored here for completeness rather than substantive content. ## What's inside **Sales-intro reminders (pre-procurement, ~Sep-Nov 2024):** - `[Reminder] Quick question about Flock Safety` (×2) — Flock sales-team outreach prompts to Burningham. - `[Reminder] Two Quick Questions` (×2) — Follow-up prompts. - `New Flock Sales Contact` (×3) — Sales-team-introduction emails (likely the initial Brittney Hall introduction to Conway PD). **Onboarding scheduling (Jan 2025):** - `Conway PD Onboarding` (×1) — Meeting subject thread. - `Invitation Conway PD Onboarding @ Thu Jan 23 2025 1pm - 2pm (CST)` (×3 variants + 1 FW) — Calendar invites for the 2025-01-23 kickoff meeting (the same meeting whose content is in [[AR - Conway PD - Welcome to Flock!]]). **Admin / on-site training (Apr 2025):** - `Invitation New Customer - Flock Admin Training @ Tue Apr 15 2025 2pm - 315pm (CDT)` — Admin-portal training session. - `Conway AR PD - Flock Admin Training` — Title variant. - `Conway AR PD Flock On-site training 0423` (×4 variants) — On-site training event on or around 2025-04-23. **Customer meeting scheduling (May 2025):** - `Invitation Customer - Flock Meeting @ Thu May 15 2025 10am - 11am (CDT)` and an "Updated invitation" variant — generic recurring meeting setup. **Webinar invitations:** - `Invitation Flock Sharing Transparency Webinar Series` — webinar on data-sharing and transparency (likely Flock's response-to-FOIA-scrutiny webinar series). - `Flock Safety Admin Feature Update Webinar` — admin-feature webinar. - `Flock Safety Webinars Enhance Your Proficiency with Flock Safety` — generic webinar invitation. - `Flock Safety Upcoming Training Webinars` (×2) — recurring training-webinar prompts. ## Key takeaways - **The onboarding cadence is dense.** Within ~3 months of contract signature, Conway PD's Flock admin (Burningham) is scheduled for: a project kickoff (Jan 23), admin training (Apr 15), on-site training (Apr 23), and a standing customer meeting (May 15). That's four distinct training / customer-success touchpoints in approximately 4 months. - **On-site training visit happened 2025-04-23.** The four variants of `Conway AR PD Flock On-site training 0423` (April 23) suggest an actual on-site visit by a Flock trainer to Conway PD on or around that date — close to the 2025-04-25 contract execution to first-camera-live timeline. - **Sales-intro reminders predate the procurement.** The `[Reminder] Quick question` and `[Reminder] Two Quick Questions` series are likely pre-contract Brittney Hall reach-outs to Burningham (or to Chief Harris); they fit the typical SaaS-sales pursuit pattern. - **The "Flock Sharing & Transparency Webinar Series" invitation is the public-relations companion** to the [[Audit-System Policy Emails (Aug 2025 - Apr 2026)]] series. Flock running webinars on "transparency" while simultaneously narrowing what is exposed in Network Audit Logs is a public-relations alignment exercise. - **Calendar metadata anchors the operational timeline.** Useful for cross-referencing audit-log spike dates ([[Conway PD Audit Logs Series]]) and deployment-completion dates ([[Conway PD Project Update - ARDOT Permits Series]]) — e.g., a search-activity spike around 2025-05-15 would correlate with the standing customer meeting that day. ## People and orgs mentioned - [[Lt. Andrew Burningham]] — sole or primary recipient. - [[Brittney Hall]] — sales-intro lead. - [[Melissa Lee]] — onboarding CSM. - [[Skylar Lindner]] — deployment PM. - [[Flock Safety, Inc.]] ## Concepts invoked - [[Flock Camera-as-a-Service Procurement Model]] — onboarding + training is bundled in the service. ## Events documented - *2025-01-23 — Project kickoff meeting (already documented at [[2025-01 Flock Onboarding Meeting]]).* - *2025-04-15 — Admin-portal training.* - *2025-04-23 — On-site training visit at Conway PD.* - *2025-05-15 — Standing customer meeting (first instance).* ## Cross-references - [[AR - Conway PD - Welcome to Flock!]] — substantive content for the 2025-01-23 kickoff event. - [[Account Management Series (Discussions, Q3 Updates, FY26 Planning)]] — the subsequent recurring meeting cadence. - [[Audit-System Policy Emails (Aug 2025 - Apr 2026)]] — the policy-broadcast companion to the webinar invitations. ## Open questions / follow-ups 1. **2025-04-23 on-site training — who attended?** The "On-site training" event implies a Flock trainer visited Conway PD in person. Attendees (likely Burningham + selected CPD officers / supervisors) and content (admin-feature training? user-onboarding training?) would clarify how Flock's training reaches non-Burningham CPD personnel. The four file variants suggest some thread depth; deferred for now. 2. **Did Conway PD officers attend the Flock Sharing & Transparency Webinar Series?** Webinar-attendance records are typically tracked by Flock; not in this corpus. A Flock-side request could resolve this if relevant.